1. Confirm one-way vs round-trip pricing upfront. Some operators charge a return fare even for a one-way drop — always ask how the fare is calculated before booking.
2. Match the vehicle to your route. A sedan is fine for short, well-paved routes like Raipur-Durg, but longer or hillier routes like Raipur-Jagdalpur are far more comfortable in an SUV.
3. Ask about driver experience on the specific route, especially for night travel or ghat sections — a driver who knows the road makes a real difference to comfort and safety.
4. Clarify what's included: tolls, driver allowance and waiting charges can all affect the final bill if they aren't discussed in advance.
5. Book a little in advance for weekends, festivals and wedding season, when demand for outstation cabs across Chhattisgarh rises sharply.
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